Never mind the residents nearby with children, disabilities or heavy luggage; never mind the elderly, frail or unwell; never mind the thousands of students of diverse backgrounds and needs who use the station on a daily basis.
No, if you want to catch or get off a train at Redfern, you have to climb one of the steep concrete staircases, or - if you're lucky - catch an equally steep escalator to the underground platforms.
For many people, this challenge is simply too difficult - or too dangerous - to seriously contemplate, and they are effectively excluded from relying on rail transport to get around. This is an outrage, and is totally unacceptable.
It is, of course, nothing new, nor is the empty government rhetoric about 'reviews' and 'plans' for upgrades. Successive governments have been making - and breaking - promises to fix the situation since at least the 1990s.
So, in January this year, the people of Redfern launched the broad-based Lift Redfern campaign to get the NSW government to pull its finger out.